Refund Policy

Last updated: June 3, 2026

This Refund Policy outlines the terms under which Smart Water Fountain offers refunds for products or services purchased through inquiries originating from this website.

Eligibility

Refund requests must be submitted within 14 days of purchase. To be eligible, the product or service must not have been fully delivered, consumed, or significantly used.

How to Request a Refund

To request a refund, please contact us via our Contact page with your order details, date of purchase, and reason for the request.

Processing

Approved refunds will be processed within 7–14 business days using the original payment method. Processing times may vary depending on your payment provider or bank.

Non-Refundable Items

• Custom or personalized services that have already commenced.
• Digital products that have been downloaded or accessed.
• Services completed in full.

Cancellations

Orders may be cancelled prior to fulfillment. Once a service has begun or a product has shipped, cancellation may not be possible.

Contact

For any refund-related questions, please contact us via the Contact page.